FAQ

FAQ: Here are some answers to our most commonly asked questions.

If you are in severe pain you must call 111 for out of hours emergency dental care. If you are post treatment and are still in pain even after following the treatment advice you were given please contact us for further advice.

Dental Membership Plans:

Do you have a payment plan available?

We recommend our membership plans as the most cost effective way of getting dental treatment. We offer our Full Care Membership and our Dental Care Membership.

Payment & Fees:

What are your fees for treatment?

A full breakdown of prices and fees for all of our treatments can be found by clicking here.

Do you offer finance to help me manage the cost of treatment?

Yes, we offer 0% finance and other finance options via V12. Please contact our Reception team for more information.

NHS:

Are you taking on NHS patients?

Unfortunately, we are currently not taking on NHS adult patients, but we are taking on NHS child patients.

For adult patients looking to join use we recommend our membership plans as the most cost effective way of getting dental treatment. We offer our Full Care Membership and our Dental Care Membership.

Do you treat children?

We do treat children and we currently have NHS child places, click here to contact reception and get your child or children booked in for their next appointments.

What are the NHS dental charges?

You can view the charges for the different NHS bands by visiting our fees page.

Accessibility:

I use a wheelchair. Will I be able to get into your practice?

Yes. We have wheelchair access to all of our downstairs consulting rooms and downstairs disabled toilet facilities.

Treatments:

Do you do Invisalign? 

We offer Invisalign and more information can be found by clicking here.

Cancellations:

Please click here to read our cancellation policy.

Advice:

My face is swollen, what should I do?

If you have facial swelling, this could indicate an infection. You will need to see a dentist as you may need antibiotics to relieve the symptoms. If you need to be seen urgently outside of our practice hours, you can find the details of the nearest emergency dentist by contacting the NHS 111 service.

Why am I in pain after a tooth extraction?

Generally discomfort after an extraction does not last for long and can easily be controlled by the painkillers you would normally take for a headache. If it lasts any longer than 24 hours you should go back to your dental team for advice. Sometimes pain may occur 3-4 days after the extraction when a blood clot has not formed properly in the extraction socket and the bone becomes infected. You will need to go back to your dentist, who will dress the socket for you.

Why does my mouth feel dry?

Dry mouth can be a symptom of many different problems and can happen as you get older. Quite often it is a side effect of medication – especially heart, blood pressure and depression tablets. If you are taking any regular medication from your doctor, Many prescription medicines can cause a dry mouth. If you think that you are suffering with a dry mouth, you should discuss this with your dentist. They may recommend products that are available over-the-counter to help to alleviate this problem.

What should I do if I knock my tooth out?

If the tooth is clean and if you can, try to put the tooth back in. Hold the tooth by the crown and place it firmly back into the socket. Bite on a clean handkerchief for 15-20 minutes. If you cannot get the tooth back in, it has more chance of survival if you can keep the tooth in your cheek until you can get to an emergency dentist. If this is not possible, keep the tooth in some milk. The tooth needs to be replaced ideally within 30 minutes, so seek dental attention promptly.

Why are my gums bleeding?

Gums bleed when they are irritated and inflamed which is not considered normal. This is due to plaque being left on the teeth which causes inflammation called gingivitis and if not addressed can develop into gum disease. A good oral care regime should be able to prevent your gums from bleeding if done correctly. We would always suggest that you have regular examinations at your dentist. This can help diagnose and treat anything unusual.

What do I do when I have an appointment but I have a cold?

The decision to see your dentist when you have a cold is a personal one. If you’re feeling up to it and don’t have a fever or other flu-like symptoms, it’s okay to keep your appointment. However, if you’re not feeling well, it’s best to reschedule to protect both yourself and others.

Should I still come in if I am ill?

We get that it is not always possible to plan ahead and reschedule your dental visit due to illness. However, remember it is always best to be cautious and reschedule your visit for when you are feeling better.

Do I really need to use floss or Tepe brushes?

Only floss the teeth you want to keep! It doesn’t matter how well you brush your teeth you will not get rid of the plaque in between your teeth without using something designed to clean in between. If you don’t clean in between, your gums will bleed, your breath may smell, you will develop gum disease and you will eventually start to lose the bone that supports the teeth. It won’t happen overnight and some people are much more susceptible to the problem than others. If you can get into good habits and routines using floss or tepe brushes every day, you will be well on your way to keeping your teeth and gums healthy for life.

Anxious Patients:

Referrals:

Yes, absolutely. Church Street Dental Practice is a practice of choice for referral patients. We offer a range of treatments for patients of all age groups. Please visit our dedicated referral page by clicking here.

YouTube:

Over on our YouTube channel, you can find videos of our team explaining all things dental, including useful advice and aftercare tips. You can also find patient testimonials where you can hear how their lives have been changed by Church Street Dental Practice. Find us @ChurchStreetDentalPractice or click here.